Terms & Conditions
1.1 Introduction
1.2 Definitions
- “Website” means https://balajiblossoms.com/ and all pages, tools and forms hosted on it.
- “User” or ”you” means any visitor who accesses the Website, whether browsing, submitting an enquiry, or subscribing to communications.
- “Enquiry” means any request for information, a quotation, or a bulk/wholesale plant order submitted through the Contact page, Bulk Enquiry page, or any other form on the Website.
- “Content” means all text, images, video, graphics, product descriptions, logos and other material published on the Website.
1.3 Acceptance of Terms
1.4 Eligibility
1.5 User Accounts
The Website offers a user account/registration facility. If you create an account, you agree to: – Provide accurate, current, and complete information during registration – Keep your login credentials confidential and not share them with any third party – Notify us promptly if you suspect unauthorised access to or use of your account – Accept responsibility for all activity that occurs under your account
1.6 Website Usage and Acceptable Use
1.7 Prohibited Activities
1.8 Intellectual Property
1.9 Products and Enquiries
- Plant images, descriptions, availability, and indicative pricing shown on the Website are for general guidance only and do not constitute a binding offer for sale.
- Submitting an enquiry through the Bulk Enquiry cart or Contact form does not create a confirmed order. A contract of sale is only formed once we have confirmed pricing, quantities, and availability with you directly (by phone, email, or invoice) and you have accepted those terms.
- Product photographs are representative. Actual plants supplied may vary naturally in size, colour, and appearance due to the nature of living plants.
- We reserve the right to accept or decline any enquiry at our discretion, including where stock is unavailable or minimum order quantities are not met.
1.10 Pricing
1.11 Orders, Delivery and Fulfilment
1.12 Returns and Cancellations
Client-confirmed: Balaji Blossoms does not currently operate a returns or refund policy.
1.13 User Content and Testimonials
Testimonials published on the Website (such as those appearing in the “Garden of Gratitude” section) are collected directly from customers, with their consent, before publication. Where you provide feedback, a testimonial, or a review at our invitation, you grant Balaji Blossoms a non-exclusive, royalty-free right to publish your name (or first name and location, as shown on the Website), and the substance of your feedback, on the Website and our social media channels, for marketing purposes. You may request removal of your testimonial at any time by contacting us using the details in Section 1.24.